Header Photo  
When  Business Meets Services  
   
 

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"Het leveren van kwaliteit kost geld.
Het niet leveren van kwaliteit kost kapitalen."

 

"Providing quality costs money.Failure to deliver quality costs a capital."

 

Courses & Seminars 2012

VCA - ITIL the way it can work-

Service Delivery for Management & Profesionals-

Logistics from A to Z

On requests: ITIL V2 to V3 Foundation ideal for non management employees to get the basic of itil


Welcome - Welkom -

Introduction - Inleiding

Knowledge and skills gained trough the years, supplemented by the latest trends and useful tips. sharing with others trough seminars and short courses.

Kennis en verworvenheden die doorheen de jaren opgedaan werden ,aangevuld met de nieuwste tendenzen en de laatste nieuwtjes, delen met andere via seminaries en korte cursussen.

Sectoren waarin de cursus bruikbaar is: IT - Telecom , food , logistics, pharma...

Best performances: Service Delivery, Plant and operational management, Customer Service (B to C - B to B) ..

 
 

upcomming - eerst volgende

Seminars  &  Opleidingen

 

April Service Delivery for Management

evening courses

Belgium 

More info (see Dashboard)

seminars@oliviervanlaer.be

 

Olivier
 

Ima High Green - What colour are you ?

I ma High Green

Tips on how to get to know me better

 

  • Be time disciplined
  • Be logical
  • Be prepared
  • Be respectful of rules
  • Be supportive of my thoughts
  • Be structured and well organised
  • Be precise